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Box Office/Theatre Policies
  • Purchase tickets in person at the House of James during regular store hours: Monday - Friday, 9:00 AM - 9:00 PM.
  • Purchase tickets by phone using your VISA or MASTERCARD by calling the House of James at 604-852-3701. Phone reservations must be picked up at the MEI Secondary School Auditorium no later than fifteen minutes prior to curtain.
  • All sales are final. No refunds.
  • Tickets for evening performances are available at House of James until 4:00 PM on the day of the performance. Matinee tickets are available until 4:00 PM on the Friday prior to the matinee performance. Remaining tickets are available for purchase one hour prior to show-time at the MEI Secondary School Box Office.   Payment at the MEI Secondary School Box Office is by cash or check only.
  • To register for a workshop, please call the Gallery 7 administration office at 604-504-5940.
  • Evening performances begin at 7:30 PM sharp and matinee performances begin at 2:00 PM sharp.  Latecomers cannot be seated until a suitable break in the performance.
  • Unfortunately, children under the age of three cannot be admitted into the theatre.  
  • Please ensure that pagers and cell phones are turned off or switched to "vibrate" prior to entering the theatre.
  • Please unwrap candies and cough-drops prior to the start of performance.