Update on 20/21 Season - June 12, 2020

 
 

Dear supporters and friends:


We hope that this message finds you healthy and enjoying time with your loved ones despite the challenges we are facing right now as a community.


First, thank you for your patience and understanding with us at Gallery 7 as we figure out how to navigate these very challenging times. And challenging times they have been! In March, after about 2 months of rehearsals and production work, our production of The Secret Garden had to be postponed, and we had just finalized casting of Baskerville: A Sherlock Holmes Mystery when it became clear that it was just not possible to safely proceed.


We had hoped that by now we would have greater clarity about what the fall would look like, and we were anticipating that we would return to our productions starting in September, but recent announcements by B.C. Government officials regarding mass gatherings, have made it clear that our time to re-open has not yet come.


The safety of our volunteers, staff and patrons is our number one priority, and because there is still too much uncertainty as to when restrictions on gatherings might be lifted, we’ve made the difficult and heart-rending decision to postpone our upcoming 30th anniversary season, which was due to start in just a few months, until September 2021. Unfortunately, this includes postponing our productions of The Secret Garden and Baskerville: A Sherlock Holmes Mystery once again.


We recognize that this news is disappointing to all – to our artists, our volunteers, to us a staff, and to you are valued audience. While difficult to make, we believe this is the best decision during these uncertain times and gives us a much better shot of a strong re-opening in Fall, 2021.


What does this mean for Ticket Holders and Subscribers?


In the days ahead, we will be reaching out to current season subscribers and ticket holders about what to do with their tickets from our current ‘Ordinary Heroes’ Season. 


We will have a variety of options available including credits and the opportunity to turn the value of your ticket or unused portion of your subscription in to a tax-deductible donation. 


We'd also like to emphasize that while we will allow for refunds (minus 3rd party order fees), too many requests will severely imperil the future of Gallery 7 Theatre and so we ask you, if you are able, to choose one of the other options presented to you. While we are committed to honouring all requests, please note that refunds may take several weeks and/or months to process.


For those who purchased tickets ONLINE or by MAIL, you should have received an email by now with instructions on how to proceed. If not, please email us by clicking the button below and we will follow-up with you. We ask that you respond by JUNE 30, 2020 with your request.


For those who purchased tickets and/or subscriptions at HOUSE OF JAMES but have not yet received a message from us, please email our box office using the button below by JUNE 30, 2020. We will contact you about your options and what information we need in order to process your request. 


Right now, staff are working from home and so we ask for your patience. We're responding as quickly as possible but due to the high volume of requests, it may take extra time to process your order. In order to ensure a streamlined process, we ask that patrons avoid calling our office or the House of James at this time. Thank you so much for your understanding!

 
 

What does this mean for 2020/2021?


We are happy to say that right now, our team is working on launching a program we’re calling G7 Lite: Service Pack 29.5. It’s an unofficial season that will act as a bridge between our 29th and 30th seasons and will include the following:


  • A fix for Virus 2020
  • Several online and possibly in-person theatre experiences
  • An Online ‘Original Works’ Festival
  • A flexible season subscription pass
  • Opportunities to support us during these extremely challenging times.
  • Hopefully, a whole new pack of emojis...


We’re keeping things very flexible so we can adapt to ever changing conditions. The season may even include a play if restrictions lift and we feel we can offer a safe experience for all involved. Look for announcements about upcoming events through-out the year.


How can you help?


Gallery 7 Theatre is a non-profit society and a registered charity. As you probably hear us say at the beginning of nearly every performance, about 55% - 60% of our revenues come from ticket sales with the rest being raised through sponsorships, grants and donations.


With us having to postpone our productions of The Secret Garden and Baskerville: A Sherlock Holmes Mystery, our main revenue stream, ticket sales, has essentially evaporated.


Over the next number of months, we’re going to be dependent nearly exclusively on donations and government emergency programs so we can re-open when the time is right.


At Gallery 7 Theatre, our mandate is to create theatre experiences that stir the heart, challenge the mind and elevate the soul. We produce theatre that showcases stories of hope and inspiration that we hope invite conversation about relationships, community and faith.


While the lights have been dimmed for the time being, we eagerly look forward to the day we can raise the curtain and once again share stories that delight, entertain, and provoke.


We ask you, if you’re able, to contribute to our Raise the Curtain campaign. Any donation, large or small, is a massive help in meeting our obligations and helps ensure we will once again be able to gather together to experience stories on our stages that make a difference.


Thank you for your understanding and your patience during this time, and we appreciate your prayerful support. I look forward to seeing you at the theatre again real soon!


Sincerely,

Ken Hildebrandt

Executive/Artistic Director


Previous Update - March 19, 2020


We hope that this message finds you healthy and enjoying the sunshine despite the challenges we are facing right now as a community. Over the past week, we at Gallery 7 Theatre have been working hard at managing the impact of the COVID-19 outbreak on our operations. 

The safety and health of our patrons, artists, staff and volunteers come first and we are making decisions with this principle in mind. We continue to follow the lead of BC Health and Health Canada as we do our part in helping limit the spread of the COVID-19 virus. Circumstances are changing on a daily, if not hourly, basis and we are doing our best to adjust our plans accordingly.

While we have been working on contingency plans for several days now, some of the details are taking a bit longer to iron out. Despite this, we feel it is time to update our patrons on the status of upcoming productions:


THE SECRET GARDEN

This production is postponed until October, 2020 with exact dates, times and locations to be announced soon. This development is extremely disappointing given the extensive time and hard work already invested in this show by our volunteer cast & crew, staff and contract artists. We appreciate also that you were looking forward to experiencing this powerful story of hope.


BASKERVILLE: A SHERLOCK HOLMES MYSTERY

This production is also postponed, with dates, times and locations to be announced shortly. This news also comes as a disappointment as our cast and crew were ready and excited to get started on rehearsing this hilarious comedy-adventure. I think we can all agree we could use a good laugh right about now. 


In light of the above announcements, we invite you to take a few moments to read through the following information:


What should TICKET HOLDERS do?

We ask ticket holders to be patient. Once we have secured licensing and are able to confirm venue and show dates, we will let you know how you can go about transferring your tickets to the new performance runs. We respectfully ask that you not contact our office or the House of James until we have made further announcements. 


What should SEASON SUBSCRIBERS do?

Please hold on to your current passes. Once we have secured new performance licensing and are able to confirm show dates & venues, your passes will be valid for the new production runs.


What should SPONSORS do?

Once we have secured new performance licensing and are able to confirm new show dates & venues, we will apply your sponsorship and/or program advertisement to the new production runs. We appreciate your patience and understanding in this.


Is there ANYTHING ELSE I can do?

Yes!! The above postponements will have a potentially massive, negative impact on Gallery 7 Theatre. If you are unable to attend the postponed productions, we invite you to convert the value of your ticket purchase in to a tax-deductible donation to the Society. You’re also welcome to gift your tickets to a friend or relative. The survival of this theatre depends on it.

We appreciate that everyone in our community is being impacted by COVID-19 in some way, and we wish you all good health and protection. 

If you have the means to do so and you would like to assist Gallery 7 Theatre further in navigating these very challenging times, we invite you to donate right now by clicking the button below:

You can also purchase a gift certificate to apply to a show at a later date. To purchase a gift certificate, please click the button below:

Revenue, in whatever form, will help us pay our remaining outstanding bills and provide us with the resources we need to re-launch our operations in short order. 

While the short-term future is dark and uncertain, we’re keeping faith and working hard to be back soon, delivering the community quality theatre experiences that stir the heart, challenge the mind, and elevate the soul. 

Thank you for your understanding and your patience during this time, and we appreciate your prayerful support. I look forward to seeing you at the theatre again real soon!

Sincerely,

Ken Hildebrandt

Executive/Artistic Director


Previous Update - March 16, 2020

 

Dear G7 Friends;


The health and safety of our patrons, staff, volunteers and our community as a whole continue to be our our priority during this difficult time. We've been hard at work on alternate plans since last week and expect to make a major announcement regarding the impact of COVID-19 on our operations in the next couple of days.


We want to ensure details are in place before proceeding with our contingency plans and we appreciate your patience and understanding. New developments are occurring on a daily, if not hourly, basis, and we continue to monitor and follow the lead of BC Health and Canada Health. We will be in touch with ticket holders, subscribers and sponsors as soon as possible. Thank you for your understanding.


Stay safe and healthy!


Previous Update - March 12, 2020

 

Dear Valued G7 Patrons;


The safety of our patrons, volunteers, performers, crew and staff is important to us. We are closely monitoring developments around coronavirus (COVID-19), and are looking to the Public Health Agency of Canada and HealthLink BC for science-based recommendations, guidance, and direction.


At this time, all Gallery 7 Theatre performances, rehearsals, meetings and events are proceeding as scheduled. As a non-profit, registered charity, we rely on the on-going attendance and support of our patrons, donors and sponsors. Should performances be cancelled, we will notify ticket holders as soon as possible by email and through our social media channels and our website.


We are working with our performance venue to ensure a healthy environment for both our patrons and our team-members. We encourage patrons to continue using proper hand-washing techniques, limiting physical contact, and staying home if showing signs of the COVID-19 virus such as dry coughing, shortness of breath, fever.


If you are ill and are unable to attend the performance your ticket is valid for, please contact the place of original sale to exchange your ticket for an alternate performance: House of James (604-852-3701) for in-person and by-phone purchases and Gallery 7 Theatre (604-504-5940) for online orders).


Please note: this message could be modified at any time based on further developments.

Thank you for your understanding, your support of our work, and we look forward to seeing you at the theatre! 

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